All orders are processed within 1 business day and normally shipped within 5-7 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.
Please note we are currently experiencing a large volume of orders be advised that orders will be processed within approximately 2 to 3 business days.
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
From surifroy.com we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase. As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
If you are not satisfy and you want to return or change this product, you can do within 14 natural days since it is delivered. 100% Refund Guarantee
CONDITIONS TO APPLY FOR A CHANGE OR RETURN:
Changes: Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
No refund requests will be accepted by email, chats or any other method. To make a change or return the product, please, make in by this form: Change and Return Form
You will have to send us a clear photo of the product to prove it is on the original conditions.
No refund requests will be accepted after 14 natural days for any reason.
We'll refund only to the same payment method from where customer originally pay.
Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee
We don't refund shipping cost or customs cost
If you want to learn more about it check Return Policy
I wanted a simple, water resistant bag, that wasn't a backpack, but still had space for everything and left my hands free. This bag fits all of the above and the multiple zippered compartments are very useful for staying organized. I've only had it a week, but it seems pretty well-constructed.
Love the size. Love that there is a place for everything. Has little hidden and secret pockets that zip closed. Really have enjoyed this bag. One little thing, I wish the shoulder strap was the same nylon as the purse. It's a quality thing.
I get this bag 1 week ago,and I love it! I like the texture,it's soft but not too much! It look very nice. It's a great bag to have your things well organize ( specially with kids!) I get the blue one,the colore look exactly the same as the picture. At first I didn't like the handles out BUT I quickly understand that you can hide theme in the pockets on the sides! I Recommande this bag at 100% !
We used it for when we went to Disney it held all of stuff an I got so many compliments on it the color is awesome an it has so much storage I love it!