About size:Inacurrancies of 2cm/1 inch may appear, due to human error. Please refer to our size chart only as a reference
About color:The precise color of the items may vary depending on monitor, light settings and conditions. Colors as shown on our images should only be used as a reference
All orders are processed within 1 business day and normally shipped within 5-7 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.
Please note we are currently experiencing a large volume of orders be advised that orders will be processed within approximately 2 to 3 business days.
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
From surifroy.com we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase. As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
If you are not satisfy and you want to return or change this product, you can do within 14 natural days since it is delivered. 100% Refund Guarantee
CONDITIONS TO APPLY FOR A CHANGE OR RETURN:
Changes: Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
No refund requests will be accepted by email, chats or any other method. To make a change or return the product, please, make in by this form: Change and Return Form
You will have to send us a clear photo of the product to prove it is on the original conditions.
No refund requests will be accepted after 14 natural days for any reason.
We'll refund only to the same payment method from where customer originally pay.
Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee
We don't refund shipping cost or customs cost
If you want to learn more about it check Return Policy
I have nothing but good things to say about this bag! To start the design is adorable, and there is a million pockets! I use this as my travel makeup bag, and let me tell you I travel with a lot of makeup! But I have plenty of room for everything and I love that it has the hanger component so you can see everything laid out for you! Couldn’t be happier with this purchase!
Very spacious. Fits everything I need to travel with and more. I love the hook it has where you can hang it up and still access all of the pockets.
I take it to my gym which has a nice spa area. It holds all of my beauty stuff and toiletries. It makes my trips to the gym better. I'm happy to have found this product.
LOVE THIS TRAVEL BAG FITS EVERYTHING LOTS OF COMPARTMENTS ,THANK YOU
Easy to pack and larger than I thought. It will be a good for travelling.
I am satisfied with the product. the actual product looks the same as per picture shown. overall quality is satisfying.