All orders are processed within 1 business day and normally shipped within 5-7 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.
Please note we are currently experiencing a large volume of orders be advised that orders will be processed within approximately 2 to 3 business days.
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
From surifroy.com we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase. As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
If you are not satisfy and you want to return or change this product, you can do within 14 natural days since it is delivered. 100% Refund Guarantee
CONDITIONS TO APPLY FOR A CHANGE OR RETURN:
Changes: Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
No refund requests will be accepted by email, chats or any other method. To make a change or return the product, please, make in by this form: Change and Return Form
You will have to send us a clear photo of the product to prove it is on the original conditions.
No refund requests will be accepted after 14 natural days for any reason.
We'll refund only to the same payment method from where customer originally pay.
Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee
We don't refund shipping cost or customs cost
If you want to learn more about it check Return Policy
Bag is very cool. Flat seams, akuratno. Color fully meet my expectations. There Are two handles-through shoulder and short. Металически parts in color old gold. Bag is very soft. Inside have pocket for phone key as well and one pocket with a zipper. Packaging akuratnaya. Delivery fast track. Seller put a bag for shopping. Order is very happy. Recommend seller
Bag less than it seems. Very long lay in Wishlist. Was a good discount, taking in about 750 rubles. Liked the bag, there is little faint scent. Soft to the touch. Color gray. Nice to receive the parcel. Thanks to the seller.
Thank You for good service. Quality bags fits the description.
Thank You Very Much! all quality, bag good. I 'M pretty shopping. this is my second bag from this seller. покупатйте from this seller and will always happy with your purchase. recommend.
Handbag very pretty, suede, very well made, inside without protruding Yarns☺️ Recommend the most!
Nice material, Fast shipping. Negative-inner pocket for phone not fit-shallow, smart does not
Bag came very quickly. Unfortunately, a little wrinkled. You can pack more reliable. It does not matter, all right. Looks like the photo. Like. Only hinges (see photo) some weak. Maybe soon break. However, $1100 was to be expected super quality. Buy two bags a gift sister. Gray and military. Color are not much different. Gray like more.
Mega fast shipping. The fastest of my orders. Processing time is not expired, and handbag me already delivered by courier to door. Quality of bags like appearance too. There Is A short handle and shoulder strap. Spacious, despite the small size.
Bag super! My mother bought for going to the theater and the concerts. stylish, elegant, comfortable and high quality. delivery 3 days by courier. recommend seller and goods.
Great bag as the pictures, mother-in-law in love), thank you)
Thank you, delivery super fast. Order 24.10, received 29.10 courier. Super
Very beautiful bag, very nice finishing. Arrived quickly and very well packed with besides a soft bag brand thanks I'm ravie
Great bag! It comes quickly.
I am very satisfied with all and recomand this seller.
Very nice. I like it a lot. The bag looks just like on the picture of the seller. Even better than that. It's vintage style matches with everything. Yeah, and also vintage is a never dying trend. So. This bag is a serious must have for me. I've been thinking about buying it for a long time. And then I did it. Shipping is super fast. Good packaging. Oh. And I also loved the quality of material and how well done the bag itself. Not my first purchase on Lovevook. I'll be looking forward for buying more awesome bags here
Not my first order. As always quickly and bags are excellent. Very happy. Gray-Marsh. Looks like an antique genuine leather. Expensive hardware. IN general, bag is very beautiful.
Great bag. Packed tightly, metal parts extra protection. Color is not as green as in the description, but with the calculation and took it, that will not be bright green. Stitched seams smooth, do not stick out. Fast delivery to the apartment. Happy, for a price of quality best
Bag good. Spacious. Inside 3 pockets. Lining fabric. Well, just come very quickly. For 5 days home. Recommend this bag. Very beautiful.
Super fast delivery, thank you!!!! \ Ordered, and in a medium Courier brought home!!!! Color Match) Small, but, the photo shows (cosmetic bag and purse + phone) I am sooo happy!!!!
Gorgeous bag! Great quality and a really nice design. The seller is communicative and delivery was fast-around two weeks. Recommend.
Great bag. Looks very dignified. Very fast delivery 3 days before Novgorod region.
Very fast shipping! to order 1.09, brought the transport company SDEK 6.09 home courier. photo bags immediately after delivery! It is clear that not crumpled, metal fittings, overwritten antique. Vintage in fashion! :) excellent workmanship, material of construction bag soft, but keeps the shape. Definitely recommend! Thanks to a quality product!
Super bag, it's my favorite, without it anywhere, under any color coming!!!
Bag cool, for those who like all the vintage. Seller sociable, asked to send without delay,-everything is fine, delivery. Bag came a week by courier to the house. No wrinkle, safe and sound. Material is similar to nubuck. Smooth lines, accessories complete. Smell a bit is not critical, as any of the new stuff. Order is very happy. My sister bought a present, and is confident that she liked it. Color is very nice, a noble. To be wearing this myself. Approach to everything. When making order, was pleasantly surprised-seller made 130 rubles, and bag me cost only $900! Yes, and the seller sent a branded bags. Thank You for the efficiency, quality and care.
excellent bag, very have quality, recommend to seller thank you!
the little color, but also very noble. in vintage ". like. pu выглидит dignified" this shabby chic. have strong smell, выветрится. молниеносная shipping. thank you. nice gift package bag.
lovely bag, quality is good, сшита neat, defects. серозеленый color,
suede material under. priced consistent.
vintage very beautiful. volume and wonderful, can put all without hesitation requisite, more остантся and place. color порадовал accessories, not дешевит. ручках on locks all zippers and work. bag material, soft, nice. lining/b.
Сумка дошла до Новосибирска ЗА 2 ДНЯ. Привез курьер. Все замечательно.
cool bag!!! 835 покупала rub, free it almost классной bags for such, very have quality hardware, satisfied very, region кемеровскую 2 week. thanks for such подавцу quality goods!
bag simple grade! fast came in 11 days, сдек company, созвонились in advance, order доставил courier no problem. bag now oh... order packed well, shiny put plus storage bag. болотный gray, universal all-match suitable) material pu бархатистый, feel, lining have quality, as pen in the description, short and long. the size you need, and not not bag clutch what is average, everything fit it. wear how will see) молодец seller so, thank you so much, recommend)))
Super bag!!! The quality is excellent! Thank you very much!!!