All orders are processed within 1 business day and normally shipped within 5-7 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.
Please note we are currently experiencing a large volume of orders be advised that orders will be processed within approximately 2 to 3 business days.
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
From surifroy.com we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase. As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
If you are not satisfy and you want to return or change this product, you can do within 14 natural days since it is delivered. 100% Refund Guarantee
CONDITIONS TO APPLY FOR A CHANGE OR RETURN:
Changes: Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
No refund requests will be accepted by email, chats or any other method. To make a change or return the product, please, make in by this form: Change and Return Form
You will have to send us a clear photo of the product to prove it is on the original conditions.
No refund requests will be accepted after 14 natural days for any reason.
We'll refund only to the same payment method from where customer originally pay.
Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee
We don't refund shipping cost or customs cost
If you want to learn more about it check Return Policy
Very cool bag! Pradavtsu. Super Quality. I happy! Seller Mixer
The quality is good. Samara for 10 days. Thanks to the seller.
very high quality! my mother is pleased!:) it was shipped super fast!
Is A very happy!!!
Like the bag, came within a specified time. Sewn neatly, well packaged, no smell, no other defects or deputy
Етила, responsive, thanks to him. Volume of the bag is best.
Received the parcel for 23 days to Berdsk, happy for efficiency, unhappy for appearance, small Poterna on the front side of the bag, of course it is not so much, but it is unpleasant, bag, there is a gift, will open the dispute
Like handbag! Looks decent and rather big, as sometimes happens: look at the photo-like anything, body, and come-as for dolls bag sewn. This Is normal size-and no children, but not a trunk. Not able to determine the leather-genuine or not? All sewn-sealed, to base not to dig. Locks all open, normally closed. No smell. My dog Нюша immediately set отгрызать edge strap bag-hence, approved purchase, would that Pat then from boredom...)))
Bag, very cool, soft and great, as I would like, thank you!!! I AM happy with the order!
Very fast shipping! Beautiful, spacious, light and high quality bag.
But not genuine leather, as stated.
IN general, buy happy. Recommend!
Bag is very high quality, strong
Bag very much as a description, no smell, shipping 16/10 ordered 27/10 received in Saratov. Before shipping, ask the seller to send very grateful for that. Recommend this shop.
Very fast delivery, goods super quality genuine leather, all the 100 points!!!
Shipping to Moscow Region 2 weeks. Bag excellent, smell hardly feel, flat seams, never stick. Completely fit the description. Recommend.
Thank you very much
Like the bag, good, spacious. Recommend.
Bag super, Fast shipping. No smell, thank you very much.
Very quickly Saveta pradavtsu I he put 5 stars
Bag delivered quickly enough. Quality on top. All seams are perfectly smooth and beautiful. Zipper goes well. No smell.
That's just not very clear. Leather or synthetic. All edges заправленны and protection. Not see. AND very pleasant to the touch.
Bag came very quickly well packed. Soft leather quality is good, roomy. Thank you.
Goods come fast days 20. Product content
* Buy for 1'564. 00 $;
* Leningrad area (G. Shale) came, taken in the mail, for 18 days;
* With no contact;
* Bag without damage, zipper all work;
* Leather material;
Happy mother! Recommend seller!
Thank You Very Much. Yaroslavl posting this week. Bag good. His Wife happy. Seller recommend. Then can confirm a review ......, but think will be well worn ......
Fast shipping, good bag
good quality as its said ....
Great bag, came in time, thank you very much!
Bag ordered 17.07 and 28.07 I have already taken away from the post office. All like, all super. The seller good, recommend.
Good bag, large capacity, his wife liked. Recommend. Came very quickly. 5 stars