All orders are processed within 1 business day and normally shipped within 5-7 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.
Please note we are currently experiencing a large volume of orders be advised that orders will be processed within approximately 2 to 3 business days.
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
From surifroy.com we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase. As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
If you are not satisfy and you want to return or change this product, you can do within 14 natural days since it is delivered. 100% Refund Guarantee
CONDITIONS TO APPLY FOR A CHANGE OR RETURN:
Changes: Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
No refund requests will be accepted by email, chats or any other method. To make a change or return the product, please, make in by this form: Change and Return Form
You will have to send us a clear photo of the product to prove it is on the original conditions.
No refund requests will be accepted after 14 natural days for any reason.
We'll refund only to the same payment method from where customer originally pay.
Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee
We don't refund shipping cost or customs cost
If you want to learn more about it check Return Policy
Goods consistent with the description listing, delivery time pretty cool image, handbag pretty pakowna :)
Fantastic. I love this bag, sooooo beautiful, no smell. love. love. love
Beautiful. Came very quickly. 2 weeks
Less than a month, as the band broke
Bag received. Waiting For one month. No complaints. Thank You Very Much.
Bag to mean little, but very spacious, must be placed. Quality, of course, is not very good, but the money goes. One large compartment, put iPad Mini, I wear there cardboard notebook and even a small bottle of water, plus extra battery and wire long also fit. Bag is great for spaciousness. Nice seller, actively respond to messages to Moscow came a month.
Bag dazzling. Smell of new.
Free Shipping 3 weeks.
Hot selling cute, left in per bag גומיה hair ופתק.
Loved very much.
Thanks to the seller
Ordered 22.08 06.09 came in Kemerovo
Region. Good bag has a small but it quickly disappears, order more than once seller recommend. Seller put in gift rezinochku hair and a note, thank you very much! Will order more)
Good bag. Pretty big. Came quickly and easily. I guess that kind of money this great bag.
Came in 8 days! More lighter/grayer then the picture.
Order received quickly, bag is quite good. Sorry but the way hurting badly, despite the fact that the inside was a theft. But it is not the fault of the seller. A Little shaky handle, but for the price it is not surprising. IN general, happy
RO THE goods come in two weeks, well packed, a gift, monitored
J'adore! It is small but too cute!
Well, delivered very quickly, fully consistent with the description. Thanks to the seller.
Wonderful bag elastic hair band for free! Came quickly for a couple of weeks, color is another thought but it is not critical suitable jeans! Thank you order more!
Good bag, lock works. Will be ordering more. Did not communicate with.
Delighted with bag. As described.
Cool bag. Delivered quickly. Seller very sociable. Thank you Hunna. Thank You for the gift.
Very fast delivery. It looks the same as on the description. I'm very happy with this cute looking handbag!
Не особо яркий цвет, но сумка в целом хорошая, спасибо)
Сумка не плохая. Довольно вместительная
за свои деньги качество отличное, запаха нет, внутри подарочек, пришла за 13 дней в Краснодарский край, спасибо)
Очень даже симпатичная, конечно не для выхода в свет, а на повседневку то, что надо.
satisfied very, all like the picture. bag inside was air, not in transportation to помялась.
good day bag good quality. fast shipping. thanks
all likes,, bag good.
good bag especially for the money) delivery of the week владимира to three, phone кармашка inside no separate only минусов from only one large department, but it is not critical.
good. кое ниточки stick-where. mind, only one that department, кармашков no.