All orders are processed within 1 business day and normally shipped within 5-7 business days. Deliveries take on average 10-25 business days and in rare cases 30+ business days.
Please note we are currently experiencing a large volume of orders be advised that orders will be processed within approximately 2 to 3 business days.
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
From surifroy.com we want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase. As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
If you are not satisfy and you want to return or change this product, you can do within 14 natural days since it is delivered. 100% Refund Guarantee
CONDITIONS TO APPLY FOR A CHANGE OR RETURN:
Changes: Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
Items that are damaged, dirty, altered, or not in their original boxes or bags will not be accepted for return.
No refund requests will be accepted by email, chats or any other method. To make a change or return the product, please, make in by this form: Change and Return Form
You will have to send us a clear photo of the product to prove it is on the original conditions.
No refund requests will be accepted after 14 natural days for any reason.
We'll refund only to the same payment method from where customer originally pay.
Refund or Changes will be executed once we receive the tracking number from the customer as a guarantee
We don't refund shipping cost or customs cost
If you want to learn more about it check Return Policy
A product wonderful. 100% recommended. Came really well wrapped, and the product in perfect condition. Thank You.
Satisfied. Stylish handbag and looks exactly like in the picture.
Good quality as per picture shown, can't wait to take this out to beach on summer
Amazing quality , little bigger than what i expected but still so happy with it , thaaanx
nice and good quality
Very nice perfect nicely packed.
Beautiful and fast delivery
Very beautiful and good quality. Fast arrived
Beautiful 38 day arrived the same pictures Excellent type I gave 5 stars
Super beau sac j’aime
General bag cool! Moscow 2 weeks
Я очень довольна заказом, быстро , и все как на фото, качество хорошее.
excellent summer bag 3 доехала, отслеживался track, 4й posted on the seller. is the same as the photo and the seller the влезет everything.
Bag oboldennaya! As the photo. Not small. Very happy. Thanks to the seller. Recommend.
Good Quality & nice looking bag.
These bags are perfect! And well packaged!
I am happy! Thank you!!!
Very nice but thought it would be great
I absolutely love love love my bag very fast delivery
Bag-simply gorgeous!!!! Thank you, all packed properly
The bag is PERFECT and arrived very fast
Bag like the picture, good!
packaging very well and beautiful bag.Love it
bag trend. high quality made. stitch thread curves and no. have odor, but if it would be strange. выветрился oilcloth how possible. would like my-size. inconvenience некое creates a shoulder strap and well. but it all осознавалось when buying, so all standards. thank you!
fast shipping. packed is not quite good. product as seen in photo
2 flat екатеринбург came in bag. packed and good quality. recommend